In response to concerns raised by residents at the October 1, 2015, special meeting of the Board of Directors (the “Board”), regarding unusually high water usage and utility bills in the August and September 2015 timeframe, a self-selected committee of residents recommended and the Board decided to engage BDO to conduct an independent audit of the District’s billing system and procedures performed by the District’s Operator, Environmental Development Partners.
The Board reviewed BDO’s Phase 1 report, which is available through the link below, at its January 13, 2016, meeting. The report provides that BDO observed the meter reading process, obtained the billing data for each District customer for the time period November 1, 2014, through October 31, 2015, and ran diagnostic tests on the August and September 2015 billing cycles. The report states that no issues or exceptions were identified with the meter reading process and the billing system and procedures.
BDO has prepared a Phase 2 proposal, which provides for BDO to run full diagnostic tests for all billing cycles during the previous 24 months and issue a full report to the Board. The Board plans to consider the proposal at its next meeting in February.
The Board would like to thank all of the residents for your input regarding this important matter.
Click here for BDO’s Phase 1 report.